The Rise and Rise of e-SIM Global eSIM appears set to make a major impact in consumer and IoT/M2M markets.It's a great leap forward but not a straightforward one. Read news article
The customer is always right - especially when it's a digital customer! So how should CSPs respond? Even more so when it’s a digital customer. Loyalty and engagement are the bedrock of value-added services, so what can businesses do to improve consumer interaction? Read news article
Press release Evolving Systems Predicts and Responds to Key 2019 Telco Industry Issues at MWC - Evolving Systems’ leaders will give insights into the topics they believe are presently front of mind and will dominate the year ahead for telco executives - Read press release
Press release Evolving Systems To Launch Evolution at MWC - New Customer Value and Loyalty Solution Enables Communication Service Providers (CSPs) to Tap into Opportunities in a Digital World where Artificial Intelligence, Smart Data, Predictive Analytics and more are Key to Success - Read press release
Insight report Understanding Customer Behaviour Driving customer retention & ARPU in prepaid markets. Read insight report
Insight report Total Number Management by Evolving Systems TNM provides full lifecycle SIM management to include a standardized SIM card profile as well as support for eSIM with either SM-DP or SM-DP+ profiles and templates. Click the button below to learn more. Read insight report
Personalized Gamified Incentivization Solution A leading mobile network operator in Europe tackles the challenge of improving its sales performance against aggressive targets and high personnel turnover using an innovative solution from Evolving Systems. Read case study
Pipe Dreams: Next Generation Business Models are Here to Stay As digitization changes the landscape, how do telcos move beyond the pipe? Read news article
Customer Engagement and Loyalty Initiatives: What Comes Next Product and price innovation are often yesterday’s news. Innovative offers to attract new customers have increasingly been anything but innovative. Given both the ease of switching between carriers (facilitated by changing regulatory standards around the globe) and the simplicity of one telco matching another’s offer, the reality is they don’t work. What needs to change? Read news article
5G: Hype and Reality Questions surrounding the impact of 5G remain open. Is 5G ‘just another’ generational upgrade for mobile networks, delivering greater speeds and less latency than previous network iterations and thus enabling telcos to become more profitable pipe businesses? Read news article