Increasing Customer Lifetime Value
in Telecom, Retail and Financial Services
Engaging always-on, multi-device mobile consumers in smarter consumer conversations and actions at the speed of Now
Dynamically monitor real-time customer events and behavioral patterns to deliver personalized customer engagement and offers.
Process billions of engagement transactions daily and monetize your customer relationships in real time.
Get performance transparency on offer uptake, revenue and other metrics in real-time to optimize your digital engagement efforts.
Optimal customer engagement should happen in the moment. Wherever your customers are, whatever they’re doing, nearly every action provides you with an opportunity to deliver value - and build demand. You need real-time access to data, to maximize these opportunities.
Evolving delivers massively-scalable, cognitive technology to help you process real-time events and trigger personalized and relevant offers that drive increased value to both your customers and business.
Our solutions reduce the friction in delivering highly personalized, contextual customer interactions that grow revenues, improve NPS and retain customers with no loss in profitability.
We have created and delivered billions of customized transactions, offers and engagement for the most demanding of industries.
Operating at the intersection of technology and marketing. Leverage 1st party & 3rd party big‑data and apply predictive analytics & machine learning assisted by experts.
“The Merci loyalty program has proven to be an effective marketing tactic. It is now a very important part of our market positioning and critical to our business and competitive differentiation in the market. The business justification for the Merci program continues to be very strong and we are planning to expand the program to include even more benefits.”
Mr. Hichem Abdelhak
Loyalty and Retention Manager, Ooredoo