At Evolving, we’re passionate about helping Communications Service Providers (CSPs) extract the maximum value from their existing customer base. In today’s commoditized markets full of disruptive price-wars, carriers are placing more and more importance on having the necessary tools to manage retention and profitability from the existing base that they’ve worked so hard to build.
Are your customers tired of getting the same old SMS messages with the same old offers? Are the take-up rates from your batch-based, below-the-line campaigns declining? Is it painful to try and measure whether your campaigns are having an impact or not? If the answer to any of these questions is “YES!”, then it’s time to talk to us.
Through advanced solutions that we tailor individually to your needs, Evolving is helping carriers all around the world in their own unique markets to create and automate a successful CVM strategy that generates incremental revenue from the existing customer base. We do this through our ‘3 x P’ model, providing the People, Processes and Platforms to help you transition from managing 10s of concurrent segmented cyclic campaigns either manually or in legacy systems to automating sophisticated, real-time, personalized and adaptive journeys across multiple channels.