FAST Loyalty Management
Points-Based Loyalty That Builds Stickiness
Launch tiers, missions, and a redemption catalog that turn customers into repeat buyers. Reward real behavior with a simple, scalable program that’s quick to deploy and easy to manage.
What’s Included
- 3 customizable tiers
- 1 customer mission
- 10 unique customer journeys
- 10 incentive offers
- 1 engaging challenge
- Self-care app & web redemption ready
What You Can Launch Fast
Battle-tested loyalty workflows you can use immediately to add value and create brand loyalty.
Enrollment & First Earn: Set up the first points/reward and demonstrate value early to influence the customer behavior.
Tiering and Status: Simple, motivating tiers with clear perks and fast status feedback. Nudge customers to the next tier with targeted challenges.
Milestones and Celebrations: Automated “moments that matter” (anniversaries, streaks, birthdays). Small surprises that create big loyalty.
Earning Rules & Boosters: Simple configuration for earn logic (recharge, usage, tenure) plus time‑limited boosters to drive specific behaviors. No custom development needed.
Missions and Challenges: Goal‑based tasks (e.g., “3 recharges this month”) with instant feedback and rewards. Gamified progress drives repeat actions.
Earn/Burn: Make points feel valuable and usable by using frequent burn prompts, and smart reminders.
Redemption: Encourage regular burn to keep value “felt” and engagement high.
Referral and Advocacy: Make it effortless to invite friends and reward both sides. Scale word‑of‑mouth to get fast adoption.
Redemption Catalog: Curated rewards are mapped to tiers to entice more engagement for better benefits.
Platform Inclusions
- Complete hosting & infrastructure
- Unlimited usage license
- 24/7 support
- 8 hours training & certification
- Standard APIs & integrations
- Continuous updates & new features
- Flexible scaling options
Metrics That Matter
+15-25% ARPU Growth:
Driven by personalized incentives, challenge-based engagement, and gamified tier strategies.
Up to 35% Boost in Retention
From intelligent loyalty journeys that match real user behavior and usage patterns
10 Days to First Live Program
Launch tiered rewards, missions, and digital wallet incentives without deep development cycles.
80%+ Repeat Participation
Enabled by pre-built journeys, gamification, and continuous program evolution.
Program Design Aids
Give teams clarity and confidence.
Points Economy Model
OOTB sheet to forecast earn, burn, liability, and reward mix with safety bands.
Tier & Perk Matrix
Editable grid for rules (upgrade, retain, downgrade), perks, and SLAs.
Catalog Playbooks
Best-practice bundles for telco + partner vouchers by
value segment.
Implementation Timeline
Get your program live quickly.
Week 1: Configure Core Rules – Define earn/burn, tiers, and expiry; import initial catalog.
Week 2: Pilot Journeys – Enable welcome, referral, and first redemption helpers.
Week 3: Optimize & Expand – Add missions, milestones, and partner vouchers.
Security, Reliability & Ops
- Managed app + MySQL backups/PITR
- Encryption in transit & at rest, RBAC, audit logging
- Responsive APIs (p95 targets), global CDN for assets
- VPC isolation & least-privilege IAM
- Throttling/rate limits; 24/7 monitoring & alerting
Pricing
Transparent and scalable
- Complete platform hosting and infrastructure
- Loyalty Program Configuration:
- 3 x Customizable Tiers
- Unique Customer Journeys:
- Enrollment & First Earn
- Earning Rules & Boosters
- Redemption
- Tiering & Status
- Missions & Challenges
- Referral & Advocacy
- Milestones & Celebrations
- Earn/Burn
- 10 x Incentive Vouchers
- Voucher-based fulfilment
- 24/7 Support
- 8 hours of training and certification
- Continuous platform updates and new feature releases
- Flexible scaling options as your base and data grow
Download the FAST Brochure.
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