MAKING CUSTOMER LOYALTY PROFITABLE
Loyalty and Rewards programs do not always need to be viewed simply as loss leaders to prevent churn. We can help you to design and implement the right program concept for your business, based around a variety of business models, that ensure a rapid return on investment by generating tangible revenue.
Your primary goal may be, for example, to build a program that drives higher spend and tenure on your own core and value added services; or, alternatively, it may be to stimulate digital brand engagement and downloads of your self-care app; in either of these cases and more, Evolving Systems can help you achieve this in a profitable manner by efficiently sourcing and allocating the costs of the prize catalog in an optimized manner.
Conversely, if your requirement is to open up new revenue streams, we will help you to put in place the necessary data, processes and partnerships to enable monetization of customer engagement in the program via business models such as subscription, paid advertising or coalition funded business models.
|Coalition Loyalty Programs
||Monetized Partner Advertising
||White-label 'Promotions as a service' (PaaS)
DESIGNED FROM EXPERIENCE – POWERED BY EXCELLENCE
Evolving Systems has designed, implemented and continues to run some of the telecommunications industry’s most iconic and successful loyalty and engagement programs. Our proposition is such that we can work with you in a variety of ways from technology provider through to fully hosted and outsourced managed services models to help ensure your program achieves its KPI goals. Options include:
- A private cloud-hosted implementation or locally installed on-premise instance of the Evolution Platform to integrate with your environment and orchestrate your program rules
- Platform right-to-use license purchase or managed services contracts
- Full or part-time industry expert resourcing in strategy & design, data science and/or operational configuration
- Web and mobile app end-customer experience design and build; or, alternatively, support to integrate your existing self-care apps to the Evolution Platform
- Brand partner offer & advertisement sourcing and management options with global & local, digital & traditional brands to populate your program with exclusive rewards and experiences for your customers