The £9.1 Million Problem Mobile Network Operators (MNOs) have a problem… and unfortunately, it’s a big one and far too sizeable to ignore. Read blog article
Brand Loyalty And CVML Programs That Help To Build Long-Term Relationships Let’s Talk About Brand Loyalty And CVML Programs That Help To Build Long-Term Relationships. Read news article
Reasons Why Gamification Increases Customer Engagement Using games within a self-care mobile app provides an effective channel via which enterprises can engage their customers. Read news article
CX in 2021: A Look Back, a Look Forward Well, we didn’t see last year coming, did we? On Planet Telco, just as we were starting to pack our bags Read news article
In a complex environment streamlining the SIM management lifecycle is the answer Despite a lot of media noise around eSIMs, the traditional physical SIM is forecast to still be with us. Read news article
Sim Management Is Central to Meeting Them With mobile ecosystems rapidly evolving, challenges and opportunities are being presented at equal pace. Mobile Network Operators (MNOs) accumulating a raft of new applications central to delivering advanced networks is now a commonplace strategy; the result being that remote SIM configuration has become not only important, but also more challenging to achieve. Read blog article
Brand Loyalty and CVML Programs That Help to Build Long-term Relationships In marketing, brand loyalty consists of a consumer's commitment to repurchase products or services and thus to continue to use a brand. Read blog article
There’s More to Loyalty Than Loyalty If you want to embed loyalty into your brand as a standard behavior the first step isn’t simply the fine-tuning of your existing Customer Value and Loyalty programs. Read blog article
Telecom Network Inventory Management Software A growing challenge demands a bespoke solution Read blog article
SIMpleData: A simple solution to a seemingly complex challenge The Internet of Things (IoT), at the heart of which sits any number of connected devices, presents new revenue opportunities for the telecoms industry. This presents a new challenge because capitalizing on it is exclusively a matter of generating revenue from data. Read blog article
Unlocking 5G by Driving Digital Adoption Over the past year or two, we’ve all heard an almost endless amount of chatter (think media articles, analyst presentations, vendor blogs, and expert briefings) about 5G, innovative digital services, big data, digitization, and the incoming network revolution. That’s the digital network to you and me. Read news article
2021: Use of Customer Data to Mature, 5G to Move From the Drawing Board When we sat down twelve months ago my guess is that none of us saw what was about to happen next; the Coronavirus pandemic. Read news article