GUEST COMMENT Successful customer engagement is giving the people what they want – but what do they want? In the emergent digital world, we’ve become good at talking about opportunity. Digitisation promises the mother-lode of commercial opportunities as retail businesses re-invent themselves to profit in the new landscape, we’re told. Read news article
Subscriptions: The Future of Telecom Services? In the constantly evolving telecoms market, there are some things we presume to know with a degree of certainty. Read news article
SIM FRAUD: WITHOUT ACTION, HERE TO STAY? SIM Fraud is headline news. Just a quick trawl of Google throws up a spate of horror stories outlining disappearing sums from consumer bank accounts, about fraudsters using SIM swap to con the parishioners of a South African Bishop, hackers using fraudulent approaches to tweet from the account of the CEO of Twitter and many other examples. Read blog article
Leveraging the subscription economy The future of telecoms services is likely to lie in a creative approach towards customer engagement, but how can providers craft attractive relationships with their users? Xabier Miqueo and Keith Brody from Evolving Systems, share their thoughts Read news article
Evolving Systems Reports Second Quarter 2020 Financial Results ENGLEWOOD, Colorado – August 12, 2020 – Evolving Systems, Inc. (NASDAQ: EVOL), a leader in real-time digital engagement, today reported financial results for its second quarter ended June 30, 2020. Read press release
Preparing for a global recession In an increasingly crowded marketplace, a global recession will bring a series of challenges for CSPs to address. Mo Firouzabadian, SVP for developed markets at Evolving Systems explains Read news article
Evolving Systems Sets Date for 2020 Second Quarter Results News Release and Conference Call ENGLEWOOD Colorado, August 6, 2020 – Evolving Systems, Inc. (NASDAQ: EVOL), a leader in real-time digital engagement solutions and services for connected mobile devices, today confirmed that it will release its 2020 second quarter financial results after the market closes on August 12, 2020, and conduct a conference call the same day at 3 p.m. Mountain Time (5 p.m. Eastern Time). Read press release
What is Digital Transformation in telecoms? In the telecoms industry, the process of digital transformation is well established. Successive generations of network infrastructure (presently manifested in the rollout of 5G mobile) have delivered the platform on which digital services can be delivered. However, a common challenge remains. Read blog article
Emotion-Infused Loyalty is at The Heart of Revenue Growth How to do cutting edge Customer Loyalty? For a question, the answer to which has long been a preoccupation of many enterprises, surprisingly few really get it right. Read news article
Life after Covid-19: what will the post-apocalyptic landscape look like for telcos? All change? Maybe not all, but in the post-Coronavirus commercial landscape that we’re slowly entering, much differs radically from the familiar world we left behind three or more months ago. A resumption of ‘business-as-usual’ is unlikely. Adhish Kulkarni explains Read news article
How subscriptions services and loyalty are natural companions If digital acceleration underlies the future of telecoms services, an industry shifting towards a subscription economy will rely on loyalty. Here Xabier Miqueo and Keith Brody explain Read news article
We’ve reached the Age of Customer-Centricity. But what DO customers really want? The multi-level infrastructure and communications shift, demanded in large part by digitization, has rapidly become a critical issue for Communications Service Providers (CSPs). Read news article