MWC 2021: A report (Part 2) Here’s our second set of notes from Mobile World Congress 2021, to give you a general update on what we learned from attending various sessions at the event. Read blog article
MWC 2021 Highlights (Part 1) It’s July, Mobile World Congress has just ended, and I haven’t left my desk. Welcome to the future? Perhaps. Read blog article
Cellcard Cambodia Expands Relationship with Evolving Systems to drive Enhanced Customer Lifecycle Management Mobile operator will upgrade to Evolution 2.0 to drive enhanced digital engagement Read press release
Part 3 - So, How Do You Design a Customer Value Management Program? In the first two parts of this series, we looked at ‘Understand your Objectives’ (read here), and ‘Program Characteristics’ (read here). In the final part of the series, we now take those two steps and look at what they mean for you. Read blog article
Part 2 - So, How Do You Design a Customer Value Management Program? With the nature of the program settled (read the first blog in this series, here), what about program characteristics, specifically those beyond the standard transactional and emotional engagement vectors? There are a number of other characteristics worth considering when comparing concept types including: Read blog article
So, How Do You Design a Customer Value Management Program? If you’re on our website and reading this blog, the chances are that either now or at one time or another in the past, you’ve been faced with the task of designing an effective Customer Value Management or Loyalty program. The question’s an obvious one; arriving at the right answer is less easily achieved. Read blog article
Is it time to move your SIM and Number Lifecycle Management process to the cloud? Automating and efficiently managing the complete number and SIM inventory is, for many telecom operators, often a time-consuming and risky challenge, in part due to the exposure to human error. This is particularly the case when there are no systems or processes in place to help automate the lifecycle management of numbers and their associated resources. The reasons will be familiar: Read blog article
Improved Personalization and Deeper Insights from Zero-Party Data Adhish Kulkarni, Senior VP and GM, Digital Engagement and Loyalty, Evolving Systems, contributes to this article with insight into this important topic. Read news article
Evolving Systems Reports First Quarter 2021 Financial Results ENGLEWOOD, Colorado – May 13, 2021 – Evolving Systems, Inc. (NASDAQ: EVOL), a leader in real-time digital engagement, today reported financial results for its first quarter ended March 31, 2021. Read press release
Evolving Systems Sets Date for 2021 First Quarter Results News Release and Conference Call ENGLEWOOD Colorado, May 10, 2021 – Evolving Systems, Inc. (NASDAQ: EVOL), a leader in real-time digital engagement solutions and services for connected mobile devices, today confirmed that it will release its 2021 first quarter financial results after the market closes on May 13, 2021, and conduct a conference call the same day at 3 p.m. Mountain Time (5 p.m. Eastern Time). Read press release
Seismic Shifts in the Customer Loyalty Landscape There’s a coherent argument that presently, we are in the middle of a seismic shift in terms of what brands are doing with their customer loyalty and engagement initiatives. Read blog article
Effective Digital Customer Engagement is Mission Critical but also Challenging to Achieve, Concludes New Industry Report listing Evolving Systems Report by Loyalty360, the association for customer loyalty, outlines current state of the industry Read press release