Can You Migrate Critical Systems Without Losing Momentum?
In the telecom industry, timing is crucial. When project deadlines are tight and the stakes are high, disruptions are not an option. System migrations must be swift, seamless, and adaptable to future changes, without requiring a complete overhaul.
The key question is: Can your activation system keep up with the fast pace of your industry?
As a forward-looking operator, you recognize that customer expectations, competitive pressures, and technological advancements will continue to accelerate. When adopting a new system, the real challenge lies not in the migration itself but in executing it in a way that maintains business momentum while positioning the company for long-term flexibility.
A Case in Point: How a Leading Operator Managed Migration
Consider the case of a rapidly growing telecommunications company that was expanding its multimedia services while working to strengthen customer loyalty in a competitive market. When it was time to migrate to a new activation system, timing was critical. The company faced a complex, multi-vendor environment and was simultaneously replacing its core business support systems, all while preparing for a major external event. Any delays or service interruptions could significantly impact business.
Strategic Execution: Fast Migration and Future Ownership
The operator partnered with Evolving Systems to successfully migrate to the Tertio. They implemented this system smoothly using the Tertio Service Composer and Tertio Activation Designer.
Initially, they did not license the entire set of system tools, relying on Evolving Systems as their backend expert to ensure a swift migration during the rollout. Equally important, they created a foundation that would facilitate future enhancements.
Once the system went live, the operator recognized the need for greater internal control. Evolving Systems supported this shift by providing a structured pathway to ownership that included:
- Custom workshops utilizing real-world examples to accelerate learning
- Access to the Tertio Activation Designer, enabling their team to create and manage changes independently
- Support and maintenance agreements to provide clarity as the telecom company transitioned toward self-sufficiency
This dual approach, rapid migration supported by expert-led deployment, coupled with a progressive transfer of ownership, allowed the operator to achieve immediate results while also building long-term flexibility.
Measurable Outcomes: Speed Today, Flexibility Tomorrow
The outcomes were notable. Within two months of going live, the company had already made ten system changes independently, executing each change in accordance with certified support processes. This ensured that updates were properly supported while allowing the operator to respond quickly to new business demands.
The operator achieved three critical advantages:
- Confidence to Implement Internal Changes: Their teams were empowered to make updates without solely relying on external partners.
- Support Structures to Mitigate Risk: A safety net was established to ensure that all modifications adhered to best practices.
- A Scalable System: With built-in flexibility, the operator could adapt the platform as market needs evolved.
This experience demonstrated that migration does not have to be a trade-off between speed and ownership. Instead, it can achieve both: an accelerated rollout that meets immediate deadlines and a framework that enables future internal control.
Why This Matters
The lesson is clear: migration projects are no longer one-time IT events but long-term strategic business decisions that shape your company’s ability to compete.
The right approach enables you to:
✔ Accelerate time-to-market for new services without compromising quality.
✔ Empower internal teams with the tools and training to manage change on their own terms.
✔ Mitigate risks through robust support processes that protect the integrity of the system.
✔ Future-proof operations by integrating scalability and flexibility directly into the migration strategy.
In a time where agility is as crucial as network coverage, the ability to rapidly evolve your systems can determine whether you lead or fall behind.
The Best of Both Worlds: Fast Rollouts and Lasting Flexibility
With Tertio, you don’t have to choose between speed and long-term ownership. Start with an expert-led deployment that ensures a quick, low-risk migration. Then, transition to internal self-sufficiency with access to powerful tools, proven methodologies, and a structured support framework.
This model enables you to act quickly and adhere to timelines, while also empowering your team to take ownership of the systems as business needs evolve. It’s about creating resilience for both today and tomorrow.
The telecom industry will continue to transform, and the capability to migrate critical systems without losing momentum can set your company apart from the competition.
Contact Evolving Systems
Let’s explore ways to accelerate your system migrations while increasing flexibility for your internal team.