Richard has over 32 years’ experience in international business - specifically in Developing Markets related to expansion in the telecom and technology space. He joined Evolving Systems following the acquisition of Business Logic Systems (BLS). He started there in 2009 to head up new business sales in Europe, Middle East & Africa, establishing a strong base in the region for the company’s data-driven customer value management and customer engagement solutions. In 2014, Richard became Global Chief Sales Officer of BLS, expanding his role and the company’s presence in Asia-Pacific and the Caribbean before being appointed Chief Executive Officer in February 2016. As CEO, he was responsible for driving the company’s turnaround strategy and expanding its global footprint while improving cash flow and profitability that resulted in its acquisition by Evolving Systems.
Earlier in his career, Richard worked as an accountant before joining a start-up company in the computer industry in 1984. Following this, he held a number of senior roles at various software and technology firms serving the international telecom industry. These include International Sales & Marketing Director at Computer Answers International, a mobile customer care and billing provider which grew to become one of the world’s largest providers of customer care & billing systems to mobile operators, before being acquired by a UK FTSE 100 company for approximately $80 million. In the year leading up to this acquisition, under his sales leadership, the company’s revenues increased by 40%.
Richard holds a BA (Hons) degree in Economics, Business Finance and Accountancy from Manchester University.