Process Management
To provide richer service bundles and convergence products requires carriers to successfully transform in a number of different dimensions: business model, service management systems and network infrastructure. In particular, from a fulfillment point of view, carriers need to be able to manage and control business processes across internal systems and new supply chains for broadband access, wireless or content products and services.
Tertio™ Process Management
Tertio™ Process Management is based on Business
Process Execution Language (BPEL) and web services. It automates service activation
while also coordinating the processing of orders across multiple internal systems
and 3rd party interfaces. It will support unsolicited and incomplete events,
including cancellations and modified requests. Human-user interactions can be
incorporated with a comprehensive task manager interface and end-user controls.
An enterprise-class BPEL engine is complemented with a graphical process design tool, giving you full management of processes across your organization.
