Charge
It's obvious that your customers expect correct charges for the services they use. But this information can also provide you with a competitive advantage. By monitoring and responding to actual usage patterns, you can reward loyalty and create tailor-made deals to strengthen customer relationships.
Your charging systems need to be more than just accurate and reliable. They need to be scalable to handle growth in usage volumes, whether due to customer growth or new services. The current interest in social media and networks is driving customers towards new styles of communication and messaging, which is also causing service usage to increase dramatically.
Our Billing Mediation solution ensures service usage is charged accurately. It is a vendor-independent intermediary between your business systems and the network infrastructure. Quality of service data, user and content provider identity, time, volume and value information can be collected, correlated, formatted and delivered whenever you need it.
